aw99 Terms and Conditions

The terms used in these terms and conditions are defined as follows:

• "Platform" refers to the aw99 website, mobile version, and all services included within it.
• "Member" or "User" refers to any person who has registered on or is using the Platform.
• "Account" refers to a Member's personal registered profile on the Platform.
• "Balance" refers to the total amount of funds held in a Member's account.
• "Bonus" refers to promotional credits or benefits granted by the Platform.
• "Wager" or "Bet" refers to the amount of money placed to participate in a game.
• "Wagering Requirement" refers to the condition of placing a specified amount in bets before a bonus can be withdrawn.

2.1 — Age Requirement

You must be at least 21 years of age to register and participate on the aw99 platform. Use of this platform by minors is strictly prohibited. The Company reserves the right to request age verification documents at any time and to suspend an account until satisfactory proof is provided.

2.2 — Geographic Eligibility

Access to the aw99 platform is permitted only to individuals residing in areas where online gaming activities are not prohibited under local law. It is entirely the user's responsibility not to use the platform from any country or region where online gaming is completely prohibited.

2.3 — One Account Policy

Each individual may operate only one account. If multiple accounts belonging to the same person are detected, the Company reserves the right to close all such accounts and forfeit their balances.

3.1 — Registration Process

To create an account on aw99, a Member must provide accurate and truthful personal information. Providing false, incomplete, or misleading information may result in immediate account closure.

3.2 — Account Security

It is entirely your responsibility to keep your account password and login details confidential. This information must not be shared with any third party. If you suspect unauthorized access to your account, notify the aw99 support team immediately.

3.3 — KYC Verification

The Company may conduct identity verification (KYC) at any time for security and fraud prevention purposes. This may involve requesting a national identity card, passport, or other government-issued documents. Withdrawals may be temporarily suspended until KYC is completed.

4.1 — Deposit Rules

Accepted deposit methods on the aw99 platform are: bKash, Nagad, Rocket, and Upay. The minimum deposit amount for all methods is ৳200. Only payment methods registered in the Member's own name may be used. Deposits from third-party accounts are not accepted.

4.2 — Withdrawal Rules

The minimum withdrawal amount is ৳800. Withdrawal processing time is generally between 15 minutes and 2 hours. Withdrawals will only be processed to the same payment method used for the deposit. Withdrawals may be delayed if KYC verification has not been completed.

4.3 — Payment Method Security

All financial transactions are secured by SSL encryption technology. aw99 will never ask for a user's payment PIN or password under any circumstances. If a suspicious transaction is detected, the Company may suspend the transaction in the interest of security.

4.4 — Currency

All transactions on the aw99 platform are conducted in Bangladeshi Taka (BDT / ৳). Transactions in foreign currencies are not accepted.

5.1 — Welcome Bonus

New members will receive a 120% bonus on their first deposit, up to a maximum of ৳15,000. The wagering requirement for this bonus is 25 times (25x the combined amount of deposit and bonus). The bonus funds cannot be withdrawn before the wagering requirement is met.

5.2 — Bonus Usage Terms

• Once a bonus is activated, the wagering requirement must be completed within the specified period.
• Multiple bonus offers cannot be active at the same time unless otherwise stated in the specific offer.
• If any bonus offer is misused, the bonus may be cancelled and the account may be suspended.
• Bonuses are for personal use only — transferring them to another person's account is strictly prohibited.

5.3 — VIP Program

aw99's VIP program has four tiers: Bronze — up to 0.4% weekly cashback; Silver — up to 0.8% weekly cashback; Gold — up to 1.1% weekly cashback; Platinum — up to 1.5% weekly cashback. Members can advance to higher tiers through regular active participation.

5.4 — Changes to Promotional Terms

The Company reserves the right to modify, suspend, or cancel bonus offers and promotional activities at any time. Members will be informed of any changes as early as reasonably possible.

6.1 — Game Rules

Each game available on the aw99 platform has its own rules. It is the Member's responsibility to read the relevant game rules carefully before playing. Once a bet is confirmed, it cannot be changed or cancelled.

6.2 — Technical Issues

If a game is interrupted due to a lost internet connection or any other technical problem, the Company will assess the situation based on the system logs. In disputed cases, the Company's decision will be considered final.

6.3 — Fair Play Commitment

aw99 is committed to ensuring fair play in all games. The Random Number Generator (RNG) technology used on the platform ensures impartial and verifiable results.

The following activities are strictly prohibited and will result in immediate account closure:

• Creating or operating multiple accounts.
• Registering using a false identity or another person's identity.
• Abusing the bonus system or attempting to artificially fulfill wagering requirements.
• Playing games using automated software, bots, or scripts.
• Colluding with other members to conduct fraudulent activities.
• Money laundering or depositing funds from illegal sources.
• Attempting to compromise the platform's security systems.
• Unfairly exploiting any technical error or bug.

8.1 — Data Collection and Use

aw99 uses Members' personal information solely for service operation, identity verification, financial transaction processing, and relevant communications. Members' personal information is not transferred to any third party except where required by legal obligation.

8.2 — Cookie Policy

The platform uses cookies to improve the user experience and for analytical purposes. Cookies can be managed through browser settings, though disabling certain cookies may limit the platform's functionality.

8.3 — Data Security

All personal and financial information is protected by SSL encryption. For more details, please read our Privacy Policy.

9.1 — Gaming Risk

Online gaming carries financial risk. Members play at their own risk and aw99 will not be held responsible for any financial losses. Always refrain from placing bets beyond your means.

9.2 — Technical Disruptions

The Company's liability for losses caused by server downtime, internet disruption, or any other technical issue is limited. However, the Company endeavors to ensure the highest possible continuity of service.

9.3 — Third-Party Game Providers

The platform features games from various third-party game providers including Pragmatic Play, Spribe, JILI, and PG Soft. The Company does not bear full responsibility for any issues arising from the terms of these game providers.

10.1 — Company Rights

The Company may suspend or close any account without prior notice in the following circumstances:

• Violation of these terms and conditions.
• Detection of fraudulent or suspicious activity.
• Suspicion of money laundering.
• Identification of the account holder as a minor.
• In accordance with a legal order or instruction from a regulatory authority.

10.2 — Member Rights

A Member may also request account closure at any time. Any remaining balance may be withdrawn before the account is closed, however bonus funds will be forfeited if the wagering requirement has not been met.

aw99 reserves the right to change, amend, or update these terms and conditions at any time. Members will be notified of significant changes through their registered contact details. Continued use of the platform after any changes will be considered as your acceptance of the new terms.

The date of the latest update will always be displayed on this page. You are advised to visit this page regularly.

If you have any questions or concerns about these terms and conditions, please contact us:

• 24/7 Bangla live chat support — from any page on the platform.
• Email: [email protected]

Our support team is able to assist in Bangla and is always here for you.